FAQ
Frequently Asked Questions
Are the robes one size?
Our robes are designed to be relaxed, comfortable, and inclusive.
We offer two size options across most styles:
Size 1 – Fits approximately UK sizes 6–18
Size 2 – Fits approximately UK sizes 20+
Most styles are available in both:
Full Length – 120cm
Mini Length – 95cm
If you are unsure which size is right for you, please contact us at hello@homeofhammam.co.uk and we will be happy to help.
Do you offer gift cards?
Yes.
Gift cards are available to purchase through our online store and make the perfect gift when you're unsure which style to choose.
Simply search "Gift Card" on our website to view the available options.
How do I care for my Home of Hammam item?
Each Home of Hammam piece is handmade and hand-printed in Türkiye and designed to be loved for years to come.
To keep your garment looking its best:
• Wash only when necessary
• Always use a cool or cold wash (30°C or below)
• Use non-bio detergent
• Hang dry only
• If ironing, turn the garment inside out and use a low heat setting
As with all hand-printed textiles, some gentle fading over time is natural and part of the character of the piece.
Is the printing done by machine?
No.
Every Home of Hammam garment is individually hand-printed by skilled artisans in Denizli, Türkiye, a region renowned for its textile craftsmanship.
Traditional hand-printing techniques mean every piece is unique. Slight variations in print placement, colour and finish are a natural part of the handmade process and should be celebrated as part of the garment's character.
How long will my order take to arrive?
United Kingdom
Orders are dispatched via Royal Mail and typically arrive within 1–3 working days.
International Delivery
Please allow approximately 7–10 working days for delivery.
Tracking information will be sent via email once your order has been dispatched.
How do I make a return?
If you would like to return an item, please contact us within 14 days of delivery.
Items must be returned:
• Unworn
• Unwashed
• In their original condition and packaging
Please note that return postage costs are the responsibility of the customer.
For any return enquiries, please contact: